If something’s amiss with your test call, try fixing the issue with the solutions offered below. Zoom not working: Most common Zoom problems Next, check for Zoom updates in your app: Go to Apple menu > System Preferences > Software Update and install any updates that might be available (if any). You will be able to test your camera and mic in the call:Īnother step to take to avoid any Zoom issues is keeping your software up to date. Click Test Zoom and you will be taken to a test Zoom call with just you in it. To do that, go to and scroll to the bottom of the page to find the Support menu. To get on top of any technical issues, we’d recommend joining a Zoom test call before your meeting. Whether it’s your mic, connection, CPU, or app settings, let’s dive in into some of the most popular scenarios and see if we can solve this together.

Other possible issues can be that your Zoom keeps freezing or not responding at all. Zoom camera or audio not working are some of the more widespread hiccups when connecting to a Zoom meet. And whether you use Zoom every day or are facing a technical issue just that one time you do need to join a Zoom meeting, this post is designed to help troubleshoot possible issues. With people working from home in unprecedented numbers, video conferencing has become a vital part of the daily work routine.

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